Benchmarking Resources
For over three decades TEFMA has encouraged its members to submit and share comparative cost and performance data for a range of facilities management services. The annual benchmark survey has become one of the FM industry's most recognised and respected examples of collaborative benchmarking, with more than 85% of member institutions submitting returns.
Useful TEFMA benchmarking information for participating members is available below:
The 2023 Benchmark Report is now available for download. Please note this is only available to survey participants only.
You can access the report through the Online Reporting Tool here>>.
Please note each institution has their own password for this site. If you require your Institution's login details, please email the TEFMA Secretariat at info@tefma.com.
Please note only participating members can access these reports and must abide by the confidentiality agreement.
Business Partners’ Benchmark Report:
The Business Partners’ Benchmark Report is no longer produced however, Business Partners can access the TEFMA Benchmarks Insights publication (see below) which includes some of the more relevant and useful information from the now discontinued Business Partners Benchmark Report publication. Financial TEFMA Business Partners who require a copy of the TEFMA Benchmarks Insights publication may also contact the TEFMA Secretariat.
TEFMA Benchmark Insights Publication
In 2020, TEFMA launched an indepth benchmark analysis, an annual deep dive into the rich data collated by institutions. The report focuses on five headline key performance indicators, being the Built Environment, Sustainability, Capital Expenditure, Operational Expenditure and Space Utilisation. For further information about the introduction of the Benchmark Insights Report, please click here.
The 2020, 2021 and 2022 Benchmark Insights Publications are available to all TEFMA Members in the TEFMA Community. The development of the 2023 Benchmark Insights Publication has commenced and is anticpated to be available to members at the end of 2024.
For further information on TEFMA’s benchmarking activities please contact TEFMA Secretariat at info@tefma.com or alternatively by emailing a TEFMA Board member.
Each year TEFMA engages an independent consulting firm to carry out an audit on the TEFMA Benchmark Survey results unless specified otherwise. A copy of the audit reports are available from the Secretariat upon request.
TEFMA Benchmark Online Reporting Tool - Login Here
Please note this is password protected and available only to participating institutions
TEFMA Benchmark Data Collection Tool
The Benchmarking for the 2023 calendar year has now closed. Benchmarking for the 2024 calaendar year will open during March 2025. A link to the survey Collection Tool wil be sent to the benchmark nominees when open.
Please note this is password protected and available only to participating institutions
Benchmark Calculators/Survey Resources
TEFMA has provided the following resources to assist with the completion of the benchmark survey:
- Energy Conversions
- Waste Conversions
- Carbon Calculators
- FM Overheads
Benchmark survey participants can access these documents here.
The TEFMA Survey Definitions (as at March 2025) can be downloaded here.
The 2024 Benchmark Survey Questions (Part 1) can be found here in EXCEL format
A list of Frequently Asked Questions relating specifically to the TEFMA Benchmark Survey, the process and management have been added to the TEFMA website here.
If you have any questions or issues with the survey tools, please contact ASR on (03) 9557 4211 or 1800 068 489 or tefma@aussurveys.com. If you have any questions about the survey’s scope, definitions or rationale, please contact please contact info@tefma.com in the first instance.
If members have any general queries about participating in the benchmark, access or login requirements, please contact info@tefma.com
